No two clients are the same. That's why DNA believes in a fresh approach to every project, every time. We're here
to feature your brands and products
in a way that not only relates to current customers, but provides a solid base for future growth.
This is the fun stuff. Where we get to really open up the throttle and use our collection of admittedly off-kilter brains
to deliver some truly inspired results.
Here’s a taste of what we offer.
implementation
Once we’ve analyzed your business, created the perfect plan, and trained staff,
it’s time to implement. Here’s a taste of what we offer.
on site support
We will come to you to help ease through any speed bumps you might hit.
The first few steps are always the most difficult.
fulfillment
With an expansive warehouse, and central UPS hub location, we’re able to handle fulfillment for any promotion you might have, no matter where you are.
rollout guides
We will distill the finer points of your new program in an easy to digest format,
making sure that every person on your staff is on the same page.
result management
We will be there to review and analyze your results, changing and tweaking as necessary to best fit your business. (We did yoga once, we’re flexible.)
ongoing support
We will never leave you hanging. After all is said and done,
we’re still here to help with any issues that might arise.
incentive management
We will help keep an eye on, and manage your rewards program.
Using our fulfillment center and aforementioned support policy,
we can guarantee your program is in good hands.
Do you have a new challenge?
Let’s get started!
info@defininghospitality.com
502-690-8960
analysis
Our experts analyze current sales,
make recommendations on current pricing,
and advise on how to fill gaps in your existing
program, while increasing profitability.
Bespoke is the name of our game when
it comes to finding you the perfect program.
Every recommendation we make is custom
tailored to provide the right size program just
for you. All at the right price for both your
business, and your consumer.
training
we'll get you in the know by...
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assessing training needs
• Written: Training manuals,
pairing guides, recipe books.
• Classroom style: Go over products,
history, tools, steps, procedures.
• Visual/Hands on: Watch and recreate,
technique, taste, practice.
• Feedback: Evaluate the training
by having the staff change sides
and become the trainer to ensure
all the information was absorbed.
sensory approach training
evaluate results
Consistency, execution, knowledge.
recommendation
Recommend further training or actions
to continue to improve staff's ability.
contact
creation
store
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